Snippets are a powerful way to formulate multi-language responses and insert translated content into customer replies, email templates, and your knowledge base ...

Many customer service teams today need to support a global customer base. Kustomer has many features that allow you to easily detect, respond, and provide self-...

Shortcuts can speed up your team by providing pre-defined blocks of text that can be used as a canned response. These are more than just canned responses, thoug...

You can provide a better experience for both your users and customers by activating languages, as needed, that will be available in your organization. By defaul...

The multilingual knowledge base feature in Kustomer allows you to provide help content to users all over the globe in several different languages. Turning on ad...